Shipping questions
Reply with calm timing updates, tracking language, and a next step when the package is still in transit.
Start replyingReply assistant for Etsy sellers
Paste a buyer message. Get a reply you can send in seconds.
ReplyForge turns shipping questions, custom-order clarifications, and refund requests into polished replies that sound like you, not a generic chatbot.
3
seller-ready reply types
19
paid plan per shop
1
message to activation
A live draft preview, not a fake dashboard screenshot.
Where is my order?
Can you change the personalization?
My package arrived damaged.
Is the digital file ready yet?
Can I get a refund?
Do you have an update on the proof?
What it does
Narrow workflow. Fast reply. Saved history.
Every section of the product is built for one job: reduce the time between a message landing and a reply going out.
Custom orders
Turn proof approvals, personalization details, and revision requests into a reply that keeps the order moving.
See pricingRefund requests
Stay firm, polite, and policy-aware when a buyer wants a refund or return.
Open workspaceSaved reply library
Keep the replies that worked so the next similar message is faster.
Enter appSeller proof
Answer the message without reopening the same mental tab.
The app saves the draft and keeps the reply format consistent, so the next refund or shipping note takes less thinking.
Open workspaceCommon first replies
I checked the status and the order is still moving through the carrier network.
Thanks for the personalization note. I can update that before production starts.
I understand the concern. Here is the cleanest next step based on the policy.
Your proof is ready. I can adjust the details once you confirm the change.
Pricing and next step
Keep the price narrow, the reply fast, and the next action obvious.
Free trial for limited drafts. Paid plan at $19/mo per shop for unlimited drafts and saved reply history.